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Category: Cat 1

Unpaid Invoice, Breached Contract or Failed Supply? How to Build Your Position Before You Escalate

You may be dealing with an invoice that has gone unpaid, a contract that has not been performed as agreed or a supply that has failed. You may also be close to escalating the matter, but not yet confident that your position is properly organised. At that stage, the difficulty is often not just the…

When a Supplier Disagreement Starts Affecting Day-to-Day Operations: A Commercial Dispute Resolution Guide

A supplier disagreement can begin with a delayed delivery, an unresolved quality concern, a disputed service level or a difficult conversation about what was agreed. At first, it may seem like an issue that procurement or finance can handle alongside their usual work. The position changes when the disagreement starts affecting the working day. Staff…

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